“The folks at ORAM were fantastic – very patient, and always took the time to explain things. They not only provided the best solution for us, but made sure that our transition from one operating environment to another went smoothly. They were always available, always communicative, and no question was too big or small for them.”
Founders, McDermott Ventures

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Technology Support Services from ORAM Corporate Advisors

From asset management to website services, ORAM Corporate Advisors offers just the support you need at the price you want.

Our individual IT Consulting Services include:

IT Asset Management:

  • Asset tracking and reporting
  • Change management services
  • Compliance planning and reporting
  • Employee training
  • Hardware and software procurement assistance
  • Hardware evaluation and service history
  • License compliance reporting
  • IT service management
  • Vendor relationship management

Network assessments and auditing:

  • Reporting for business impact, technical analysis, and technical usage
  • Staff augmentation
  • Vendor relationship management
  • Workflow assessment and optimization
  • Disaster recovery services:
  • Business continuity planning
  • Data assessment, analysis, and recovery
  • Digital archiving of data, images, video and audio
  • Email continuity
  • High availability services
  • Hot spare programs
  • Monitored backup solutions and remote backup services

Desktop services:

  • Antivirus management and virus disinfection
  • Configuration services
  • Hardware and O/S maintenance
  • Performance monitoring
  • Handheld computer support
  • Microsoft Windows O/S patching
  • Onsite desktop and laptop support

Website services:

  • DNS provisioning and setup
  • Website hosting
  • Application and web development
  • Graphic design
  • Printer management:
  • Print server and queue management
  • Printer performance monitoring
  • Printer supplies

IT support services:

  • IT hardware and user training onsite support services
  • 24x7 end user, network and server support
  • Helpdesk services
  • Incident management and resolution
  • Priority response level and problem management
  • Self-service knowledge base, FAQ and troubleshooting
  • User and account administration

Authentication and Configuration Management services:

  • Active directory authentication and LDAP
  • Configuration management
  • Dynamic network configuration
  • Group policy management

Network support:

  • WAN/LAN/VPN design and implementation
  • WAN/LAN/VPN support
  • Novell Netware and Open Enterprise Server (OES) support
  • Pre-deployment testing
  • Router and switch availability monitoring
  • Windows domain services
  • Wireless support
  • Cabling services
  • Telephone and PBX solutions
  • VoIP solutions

Server support:

  • Mac OS X management and support
  • Microsoft Windows O/S management
  • Remote server support
  • Server maintenance (applications, hardware and O/S)
  • Microsoft SQL management
  • Hardware services:
  • Hardware and application installation
  • Hardware-as-a-service
  • Leasing services
  • Procurement services and hardware sales
  • Relocation services

For more information on any of ORAM’s IT services, check out our managed services solutions or contact us today.

Not Sure Which Service is Best For You?

We can help. Request a meeting with ORAM Corporate Advisors today to discuss your unique needs, and how we may be able to help.

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