A costly (and sometimes frustrating) task is to keep up with the support requests of its end users. However, ensuring their uptime and keeping them productive is critical to the success of your business.
So how do you ensure your users are not only continuously productive, but the tools they use are also are being used in a responsible, compliant, and efficient manner?
We Can Help
Trusted by companies of all types and sizes, ORAM Corporate Advisors can provide expert IT support to help you manage your end users without sacrificing uptime, connectivity, or cost. Our expert IT support services include:
- Antivirus Management and Support
- Configuration Services
- Hardware and O/S Maintenance
- Patch Management
- Onsite Desktop and Laptop Support Services
- incident Management and Resolution
- Priority Response Level and Problem Management
- Self-Service Knowledge Base
- User Account Administration
- Policy Management
- Email Content and Spam Filtering
- Encryption Services
For a fraction of the cost of hiring an internal staff, you’ll have a network of expert IT support engineers at your fingertips who can help manage and resolve support requests, while also ensuring your users are armed with the knowledge and tools they need to be productive and in-line with your usage policies.
Curious on what the advantages of IT outsourcing are for your end user needs? Check out testimonialsfrom some of the leading Boston companies.
Ready to Get Started?
If you're ready to take back control and empower your end users, contact ORAM Corporate Advisors today.